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FAQs
What does Waypoints accept for donations?
Waypoints gratefully accepts gently used or new shoes and clothing for women, children, and babies in all sizes. Waypoints also accepts unopened and unused hygiene items, unopened food items, and household essentials. Your donations contribute to creating safe and supportive environments for those in need.
Does Waypoints accept animal food/products?
At Waypoints, we do not accommodate animals in our Unity House emergency shelter or our Second Stage Intake Center. We kindly request that donations of pet products be directed to local animal shelters such as the SPCA or other animal-focused nonprofits of your choice.
Where do my donations go?
Donations received by Waypoints undergo thorough inspection for stains or holes, followed by sorting, washing, and drying before being stocked in our donations room. Shelter residents can enjoy a pop-up shopping experience, akin to a favorite thrift store. Monetary donations are channeled directly to our finance department, supporting programs and services unless earmarked for a specific campaign.
Does Waypoints have a drop-off bin?
At 120 Prospect Drive, Waypoints provides a white, logo-branded drop-off bin in the parking lot for clothing items, shoes, and select children's toys. For larger donations such as household essentials or furniture, kindly bring them to our administration desk, where our team will assist you.
I’m looking to volunteer. How do I apply?
Waypoints leverages the Fuse Social Wood Buffalo Volunteers website to streamline and manage our volunteering initiatives. By creating an account, you can directly sign up to volunteer with Waypoints and conveniently track your hours, which can be redeemed for a variety of exciting prizes.
What do I bring with me when I volunteer?
When volunteering with Waypoints, typically volunteers are advised to wear comfortable clothing and shoes suitable for extended wear, unless specific dress code instructions are provided for the volunteering activity.
I want to work at Waypoints. How do I apply?
At Waypoints, we leverage Indeed.ca for our hiring requirements. Browse our newest job listings and opportunities on Indeed. Please be advised that all available positions mandate several security clearances, including a criminal record check, a vulnerable sector check, and a driving abstract, among others.
I need to access your services. What do I bring?
To access Waypoints' programs or services, please contact our System Navigator at +1 (780) 750-8650, who will direct you to the appropriate department. If you are in a crisis and need immediate assistance, call our Family Violence Crisis Line at +1 (780) 743-1190 or Sexual Trauma Support Line at +1 (780) 750-6708. Upon arrival and registration into Unity House Emergency Shelter, essential items can be provided by Waypoints.
Your safety is our utmost priority.